FAQ's

1. What are the starting prices for custom garments and bridal gowns?

Our pricing varies based on design complexity, fabric choices, and embellishments. Below are the starting prices for our custom garments:

• Kids’ custom garments: $300+

• Adult casual garments (everyday wear, church attire): $500+

• Evening gowns and prom dresses: $1,200–$5,000

• Bridal gowns: $3,000–$10,000

Final pricing depends on the design, fabric selections, and additional details such as hand embellishments or custom embroidery.

2. Do you offer worldwide shipping?

Yes! We ship worldwide.

3. How can I schedule a consultation?

Consultations are by appointment only and include a detailed discussion of your vision, fabric options, and measurements.

• A non-refundable consultation fee of $100+ is required. If you move forward with your order, this fee will be credited to your total.

• A final illustration of your custom design can be booked for an additional fee and will be sent via email or text within two weeks.

• A 60% deposit is required to begin production.

If you are located outside Florida and cannot visit us in person for measurements, we highly recommend obtaining professional measurements from a bridal shop or tailor.

4. Can I schedule a consultation if I’m unsure of what I want?

Yes! If your custom design order is accepted, we will guide you through fabric selection, design inspiration, and sketch creation.

5. How do I inquire about a custom design?

Simply email us at info@hermioneelma.com with your inspiration, questions, and details. Providing as much information as possible helps us respond promptly.

6. Can I contact you via phone or text?

Yes! You can reach us at 561-484-3021 or visit our Contact Page for details.

7. Does the price include fabric?

Yes, all pricing includes fabric and materials needed for your custom garment.

8. What forms of payment do you accept?

We accept:

• Debit cards

• Credit cards

• Cash

• Zelle (recommended to avoid transaction fees)

Due to past fraudulent occurrences, we do not accept checks.

9. Where are you located?

We are based in Delray Beach, Florida.

10. Do you offer payment plans?

Yes! We require a 60% deposit to begin production. The remaining 40% is due upon completion before pickup or shipping.

11. Can I make changes to my order after submitting it?

Changes may be possible, but they can impact the completion time and cost. Please contact us immediately if modifications are needed.

12. Can I trust Hermione Elma Atelier to create my custom garment?

Absolutely! Our brand is built on craftsmanship, experience, professionalism, and attention to detail. Each garment is created with precision and care to ensure a perfect fit and luxurious feel.

You can explore our social media to see our work and read client testimonials.

13. How many fittings will I need?

Fittings depend on your design:

• Mock-up required: You will have a fitting to try on a prototype of your garment before the final fabric is used.

• No mock-up required: You will have at least one fitting to adjust the final garment before completion.

Each fitting typically lasts 30 minutes to 1 hour. If additional adjustments are needed, another fitting will be scheduled.

For out-of-state clients, once your garment is finalized, it will be shipped.

14. What if I feel nervous after placing my order?

There’s no need to worry! Your design is in expert hands. We ensure a smooth process from start to finish, delivering a garment that meets the highest standards.

15. Can you make a dress identical to a photo I provide?

We do not copy other designers’ work. However, we accept photos as inspiration to create a unique, custom design tailored to your vision and body type.

16. How can I be featured on your social media?

Send us high-quality, captivating images of you in your Hermione Elma Atelier custom piece! We love showcasing our clients.

17. Can I get a custom design at a lower price?

We offer the best craftsmanship at a fair price, but custom garments involve high-quality materials and expert labor. If you have a budget, let us know, and we can suggest options accordingly.

18. What if I lose weight after my measurements are taken?

If you lose weight, we can adjust the garment accordingly. However, if you gain weight, we may not be able to alter it. We recommend maintaining your measurements throughout the process.

19. Why has the price of my custom design changed?

Prices can fluctuate due to:

• Fabric availability

• Rush orders

• Design modifications

• Changes in material costs

To lock in your price, we recommend ordering early.

20. Do you design for plus-size clients?

Yes! We create custom garments for all body types. Every dress is made to your exact measurements for the perfect fit.

21. Can I order a custom dress if I’m not in Florida?

Yes! We work with clients across the U.S. and internationally. Simply:

1. Send us your measurements (we recommend using a professional tailor).

2. Place your 60% deposit to begin production.

3. Your finished garment will be shipped to you once completed.

22. Are consultations and visits by appointment only?

Yes, consultations and visits are by appointment only to ensure personalized service.

• A non-refundable booking fee is required per hour.

• Additional fees apply for extra consultation time.

• If you proceed with your custom order, the booking fee will be credited toward your purchase.

During your consultation, you will:

• Meet Hermione, our lead designer.

• Discuss your vision, fabric options, and potential designs.

• Have the option to book a detailed illustrated sketch of your gown for an additional fee (delivered via email or text within two weeks).

23. How many custom orders do you take per month?

We accept a limited number of custom orders each month to maintain high-quality craftsmanship. No exceptions. If you’re interested in a custom design, we highly recommend booking a consultation early.

24. What are the production times for custom garments?

All custom pieces are made-to-order, and production times vary based on the complexity of the design:

• Custom garments: 10–24 weeks (2–5 months)

• Bridal gowns: 4–8 months

If your dress is needed sooner, a rush order must be placed at the same time as the dress order.

25. Do you offer rush orders?

Yes! Rush orders are available for an additional fee. However, not all requests can be accommodated, so we recommend emailing us for approval at info@hermioneelma.com before placing an urgent order.

Rush Order Fees:

Rush fees apply to expedited service and do not include the cost of the garment.

• 30–20 days: Starts at $228+

• 20–10 days: Starts at $308+

• 9–3 days: Starts at $350+

26. How do I send my measurements if I’m ordering remotely?

For out-of-state and international clients:

1. Obtain professional measurements from a bridal shop, tailor, or men’s warehouse.

2. Click on the “Send Measurements” link on our website and fill out the form.

3. Once received, we will confirm your details before proceeding with your order.

27. How do I place a custom order?

To place an order:

1. Schedule a consultation or send an email to info@hermioneelma.com with your design ideas.

2. Once your custom order is approved, a 60% deposit is required to begin production.

3. The remaining 40% balance is due upon completion before pickup or shipping.

28. What are your business hours?

📍 Business Hours:

• Monday, Wednesday, Thursday and Friday: 10 AM – 5 PM

• Closed on weekends (by appointment only for fittings)

29. How can I contact you?

For inquiries, consultations, or custom orders:

📧 Email: info@hermioneelma.com

📞 Phone/Text: 561-484-3021

📍 Location: Delray Beach, FL